Refunds and returns policy
Our refund and returns policy lasts 14 days If 14 days have passed since your purchase, we cannot offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging.
To complete your return, we require a receipt or proof of purchase.
Once we have received and inspected your return, we will send you an email to inform you that we have received your returned item. We will also inform you whether your refund has been approved or rejected.
If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a few days.
Late or missing refunds
If you have not yet received a refund, first check your bank account again.
Then contact your credit card company. It may take some time for your refund to be officially recorded.
Then contact your bank. There is often a processing time before the refund is posted.
If you have done all this and still have not received your refund, please contact us at firstname.lastname@example.org
Shipping of returns
You will be responsible for paying your own shipping costs for the return of your item. Shipping costs are not refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
The delivery time for your exchanged product may vary depending on your location.
Contact us at email@example.com for any questions regarding refunds and returns.